How To Fix Google Drive Videos Not Playing

We all use Google drive for multiple purposes like saving pictures videos and a lot more one of the best features that Google Drive offers is to stream your videos it’s very helpful you can share your videos with your friends and family members they can stream them without downloading but sometimes you get this annoying error “This video cannot be played“, “Whoops! There was a problem playing this video” or “Video is Still Processing“. In this article I’ve listed, some of the best methods that worked for me and you should definitely try them.

Fix Google Drive Videos Not Playing

Reset Network Connection

One of the easiest methods to fix Google Drive video not playing in the network connection, it’s quite possible that you have bad internet connectivity. If you are using a LAN connection to access the internet on your PC or laptop try disconnecting and reconnecting it Android to play the video and if you are using Wi-Fi turn off your Wi-Fi and turn it on again, also you can reboot your router once to make sure the connection is properly reset.

Use a Different Browser

Internet browsers are very complex software that makes life easier to access the internet but sometimes the browser isn’t performing well due to an update it’s always recommended that you should change your browser once and check if Google Drive video plays now. In my case the changing the browser worked perfectly for me you should also give it a try.

Unsupported file type

The file could be the culprit that’s why your Google Drive video is not playing, there are many file formats that Google Drive does not support. Visit this webpage to confirm whether the file format you have uploaded is supported by Google drive or not.

Clear browsing data and cache

Over time the browser collects a lot of the information to serve websites faster but sometimes there is cache data that could create issues in playing the video so you can always Clear browsing data and cache to fix it. You can check out my detailed tutorial on How to Clear Cache & Cookies in Google Chrome and Mozilla Firefox.

Note: Clearing all cookies in your browser may cause your account to be logged out of many websites.

Play the video in Incognito Mode

If you don’t want to clear cache and data in your browser One of the easiest ways is to play Google Drive video in incognito mode.

In Chrome use a keyboard shortcut to open an Incognito window:

  1. Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.
  2. Mac: Press ⌘ + Shift + n.

To open a Private Browser Window in Firefox, click on the Firefox Menu in the upper-right-hand corner of the browser and select New Private Window. You can also use the shortcut Shift + ⌘ + P (on macOS) or Shift + CTRL + P (on Windows/Linux).

Also See: How to Bypass Google Drive Download Limit


I hope by following these methods you have successfully fixed the google drive error “This video cannot be played“, “Whoops! There was a problem playing this video”, or “Video is Still Processing“. If you have any for the position do let me know via Twitter at @Devenderkg

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